{"id":983,"date":"2025-10-20T23:32:34","date_gmt":"2025-10-20T23:32:34","guid":{"rendered":"https:\/\/softlite.pt\/?page_id=983"},"modified":"2026-04-01T18:12:19","modified_gmt":"2026-04-01T18:12:19","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/softlite.pt\/pt\/terms-and-conditions\/","title":{"rendered":"T\u00e9rminos y condiciones"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"983\" class=\"elementor elementor-983\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ff89b9c e-flex e-con-boxed e-con e-parent\" data-id=\"ff89b9c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec00dd2 elementor-widget elementor-widget-text-editor\" data-id=\"ec00dd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex h-svh w-screen flex-col\"><div class=\"relative z-0 flex min-h-0 w-full flex-1\"><div class=\"relative flex min-h-0 w-full flex-1\"><div class=\"@container\/main relative flex min-w-0 flex-1 flex-col -translate-y-[calc(env(safe-area-inset-bottom,0px)\/2)] pt-[calc(env(safe-area-inset-bottom,0px)\/2)]\"><div class=\"@w-sm\/main:[scrollbar-gutter:var(--stage-scroll-gutter)] touch:[scrollbar-width:none] group\/scroll-root relative flex min-h-0 min-w-0 flex-1 flex-col [scrollbar-gutter:stable] not-print:overflow-x-clip not-print:overflow-y-auto group-data-stream-active\/scroll-root:[overflow-anchor:none] scroll-pt-(--header-height) [--sticky-padding-top:var(--header-height)] [--sticky-padding-bottom:0px] [--scroll-root-safe-area-inset-top:calc(var(--sticky-padding-top)+env(safe-area-inset-top,0px))] [--scroll-root-safe-area-inset-bottom:calc(var(--sticky-padding-bottom)+var(--screen-keyboard-height,0px)+env(safe-area-inset-bottom,0px))] [--scroll-root-safe-area-height:calc(100lvh-var(--scroll-root-safe-area-inset-top)-var(--scroll-root-safe-area-inset-bottom))] has-data-[fixed-header=less-than-xl]:@w-xl\/main:scroll-pt-0 has-data-[fixed-header=less-than-xl]:@w-xl\/main:[--sticky-padding-top:0px] has-data-[fixed-header=less-than-xxl]:@w-2xl\/main:scroll-pt-0 has-data-[fixed-header=less-than-xxl]:@w-2xl\/main:[--sticky-padding-top:0px]\" data-scroll-root=\"\" data-scroll-from-top=\"\"><main id=\"main\" class=\"min-h-0 flex-1\"><div id=\"thread\" class=\"group\/thread flex flex-col min-h-full\"><div class=\"composer-parent flex flex-1 flex-col focus-visible:outline-0\" role=\"presentation\"><div class=\"relative basis-auto flex-col -mb-(--composer-overlap-px) pb-(--composer-overlap-px) [--composer-overlap-px:28px] grow flex\"><div class=\"flex flex-col text-sm pb-25\"><section class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:e07c6130-0cab-4515-b155-c1c509141fb4-4\" data-testid=\"conversation-turn-10\" data-scroll-anchor=\"true\" data-turn=\"assistant\"><div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\"><div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\"><div class=\"flex max-w-full flex-col gap-4 grow\"><div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"25c34d52-4372-48bb-8232-92e796e92a2a\" data-message-model-slug=\"gpt-5-3\" data-turn-start-message=\"true\"><div class=\"flex w-full flex-col gap-1 empty:hidden\"><div class=\"markdown prose dark:prose-invert w-full wrap-break-word dark markdown-new-styling\"><p data-start=\"0\" data-end=\"292\"><strong data-start=\"0\" data-end=\"29\">Data de entrada em vigor:<\/strong> April de 2026<br data-start=\"46\" data-end=\"49\" \/><strong data-start=\"49\" data-end=\"61\">Website:<\/strong> softlite.pt<br data-start=\"73\" data-end=\"76\" \/><strong data-start=\"76\" data-end=\"88\">Empresa:<\/strong> Softlite S.R.L.<br data-start=\"104\" data-end=\"107\" \/><strong data-start=\"107\" data-end=\"148\">N\u00famero de identifica\u00e7\u00e3o fiscal (IVA):<\/strong> RO51878112<br data-start=\"159\" data-end=\"162\" \/><strong data-start=\"162\" data-end=\"185\">Endere\u00e7o registado:<\/strong> Comuna L\u0103z\u0103reni, Nr. 38, Miheleu, Condado de Bihor, Rom\u00e9nia, 417313<br data-start=\"253\" data-end=\"256\" \/><strong data-start=\"256\" data-end=\"267\">E-mail:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"268\" data-end=\"290\">softlite.srl@gmail.com<\/a><\/p><hr data-start=\"294\" data-end=\"297\" \/><h1 data-section-id=\"vyrjcq\" data-start=\"299\" data-end=\"319\">Termos e Condi\u00e7\u00f5es<\/h1><h2 data-section-id=\"1jtdyh1\" data-start=\"321\" data-end=\"345\">1. Informa\u00e7\u00f5es gerais<\/h2><p data-start=\"347\" data-end=\"601\">Estes <strong data-start=\"353\" data-end=\"386\">Termos e Condi\u00e7\u00f5es (\u201cTermos\u201d)<\/strong> regulam a utiliza\u00e7\u00e3o do website <strong data-start=\"419\" data-end=\"434\">softlite.pt<\/strong> e a compra de produtos de software digital oferecidos pela <strong data-start=\"494\" data-end=\"513\">Softlite S.R.L.<\/strong> Ao efetuar uma encomenda no nosso website, o cliente aceita integralmente estes Termos.<\/p><p data-start=\"603\" data-end=\"744\">A <strong data-start=\"605\" data-end=\"624\">Softlite S.R.L.<\/strong> vende licen\u00e7as digitais e produtos de software para sistemas <strong data-start=\"686\" data-end=\"705\">Windows e macOS<\/strong>, entregues eletronicamente por e-mail.<\/p><p data-start=\"746\" data-end=\"832\">A empresa opera <strong data-start=\"762\" data-end=\"787\">exclusivamente online<\/strong> e n\u00e3o oferece vendas presenciais ou f\u00edsicas.<\/p><hr data-start=\"834\" data-end=\"837\" \/><h2 data-section-id=\"ymbofc\" data-start=\"839\" data-end=\"864\">2. Produtos e servi\u00e7os<\/h2><p data-start=\"866\" data-end=\"947\">Todos os produtos oferecidos em <strong data-start=\"898\" data-end=\"913\">softlite.pt<\/strong> s\u00e3o <strong data-start=\"918\" data-end=\"935\">bens digitais<\/strong>, tais como:<\/p><ul data-start=\"949\" data-end=\"1037\"><li data-section-id=\"1v2xl3a\" data-start=\"949\" data-end=\"982\">Chaves de licen\u00e7a de software<\/li><li data-section-id=\"1usfnm0\" data-start=\"983\" data-end=\"1010\">Ficheiros de instala\u00e7\u00e3o<\/li><li data-section-id=\"g1hine\" data-start=\"1011\" data-end=\"1037\">Instru\u00e7\u00f5es de ativa\u00e7\u00e3o<\/li><\/ul><p data-start=\"1039\" data-end=\"1141\">Os produtos s\u00e3o entregues <strong data-start=\"1065\" data-end=\"1094\">apenas por via eletr\u00f3nica<\/strong>, atrav\u00e9s de e-mail, pouco tempo ap\u00f3s a compra.<\/p><p data-start=\"1143\" data-end=\"1215\">N\u00e3o \u00e9 fornecido <strong data-start=\"1159\" data-end=\"1184\">qualquer envio f\u00edsico<\/strong> nem suporte em <strong data-start=\"1200\" data-end=\"1214\">CD\/DVD\/USB<\/strong>.<\/p><p data-start=\"1217\" data-end=\"1347\">As imagens dos produtos s\u00e3o <strong data-start=\"1245\" data-end=\"1271\">meramente ilustrativas<\/strong> e podem diferir ligeiramente da interface ou da embalagem real do software.<\/p><p data-start=\"1349\" data-end=\"1464\">Cada descri\u00e7\u00e3o de produto especifica os <strong data-start=\"1389\" data-end=\"1463\">requisitos do sistema, compatibilidade da plataforma e tipo de licen\u00e7a<\/strong>.<\/p><hr data-start=\"1466\" data-end=\"1469\" \/><h2 data-section-id=\"hh2mns\" data-start=\"1471\" data-end=\"1496\">3. Pre\u00e7os e pagamentos<\/h2><p data-start=\"1498\" data-end=\"1616\">Todos os pre\u00e7os apresentados no website s\u00e3o <strong data-start=\"1542\" data-end=\"1585\">pre\u00e7os finais e incluem o IVA aplic\u00e1vel<\/strong>, salvo indica\u00e7\u00e3o em contr\u00e1rio.<\/p><p data-start=\"1618\" data-end=\"1650\">Os m\u00e9todos de pagamento incluem:<\/p><ul data-start=\"1652\" data-end=\"1766\"><li data-section-id=\"16p5jk8\" data-start=\"1652\" data-end=\"1683\">Cart\u00e3o de cr\u00e9dito ou d\u00e9bito<\/li><li data-section-id=\"18n66m5\" data-start=\"1684\" data-end=\"1694\">PayPal<\/li><li data-section-id=\"36yj43\" data-start=\"1695\" data-end=\"1766\">Outros sistemas de pagamento online seguros dispon\u00edveis no checkout<\/li><\/ul><p data-start=\"1768\" data-end=\"1849\">Ap\u00f3s o pagamento bem-sucedido, o cliente recebe um <strong data-start=\"1819\" data-end=\"1844\">e-mail de confirma\u00e7\u00e3o<\/strong> com:<\/p><ul data-start=\"1851\" data-end=\"1923\"><li data-section-id=\"f3o29m\" data-start=\"1851\" data-end=\"1874\">resumo da encomenda<\/li><li data-section-id=\"eal688\" data-start=\"1875\" data-end=\"1896\">chaves de licen\u00e7a<\/li><li data-section-id=\"np492l\" data-start=\"1897\" data-end=\"1923\">instru\u00e7\u00f5es de instala\u00e7\u00e3o<\/li><\/ul><hr data-start=\"1925\" data-end=\"1928\" \/><h2 data-section-id=\"1pd6pa5\" data-start=\"1930\" data-end=\"1956\">4. Entrega dos produtos<\/h2><p data-start=\"1958\" data-end=\"2054\">A entrega \u00e9 realizada <strong data-start=\"1980\" data-end=\"2009\">exclusivamente por e-mail<\/strong>, para o endere\u00e7o fornecido durante a compra.<\/p><p data-start=\"2056\" data-end=\"2185\">O tempo de entrega \u00e9 normalmente <strong data-start=\"2089\" data-end=\"2127\">de alguns minutos at\u00e9 poucas horas<\/strong>, dependendo do tipo de produto e do volume de encomendas.<\/p><p data-start=\"2187\" data-end=\"2328\">O cliente \u00e9 respons\u00e1vel por verificar a <strong data-start=\"2227\" data-end=\"2270\">pasta de spam ou correio n\u00e3o solicitado<\/strong> caso o e-mail de entrega n\u00e3o apare\u00e7a na caixa de entrada.<\/p><hr data-start=\"2330\" data-end=\"2333\" \/><h2 data-section-id=\"hnyg8n\" data-start=\"2335\" data-end=\"2373\">5. Licen\u00e7a e direitos de utiliza\u00e7\u00e3o<\/h2><p data-start=\"2375\" data-end=\"2576\">Ao comprar software da <strong data-start=\"2398\" data-end=\"2417\">Softlite S.R.L.<\/strong>, o cliente obt\u00e9m o <strong data-start=\"2437\" data-end=\"2471\">direito de utilizar o software<\/strong> de acordo com os termos de licen\u00e7a do fabricante (por exemplo: Microsoft, Adobe, Autodesk, Corel, etc.).<\/p><p data-start=\"2578\" data-end=\"2672\">O cliente <strong data-start=\"2588\" data-end=\"2629\">n\u00e3o adquire a propriedade do software<\/strong>, mas apenas uma <strong data-start=\"2646\" data-end=\"2671\">licen\u00e7a de utiliza\u00e7\u00e3o<\/strong>.<\/p><p data-start=\"2674\" data-end=\"2751\">O software <strong data-start=\"2685\" data-end=\"2750\">n\u00e3o pode ser revendido, partilhado ou distribu\u00eddo a terceiros<\/strong>.<\/p><hr data-start=\"2753\" data-end=\"2756\" \/><h2 data-section-id=\"11y9uo3\" data-start=\"2758\" data-end=\"2773\">6. Fatura\u00e7\u00e3o<\/h2><p data-start=\"2775\" data-end=\"2937\">Uma <strong data-start=\"2779\" data-end=\"2797\">fatura com IVA<\/strong> \u00e9 emitida para cada encomenda e enviada eletronicamente para o endere\u00e7o de e-mail do cliente <strong data-start=\"2891\" data-end=\"2936\">dentro de alguns dias \u00fateis ap\u00f3s a compra<\/strong>.<\/p><hr data-start=\"2939\" data-end=\"2942\" \/><h2 data-section-id=\"17qwey0\" data-start=\"2944\" data-end=\"2976\">7. Direito de livre resolu\u00e7\u00e3o<\/h2><p data-start=\"2978\" data-end=\"3196\">De acordo com a <strong data-start=\"2994\" data-end=\"3056\">Diretiva 2011\/83\/UE relativa aos direitos dos consumidores<\/strong>, o direito de livre resolu\u00e7\u00e3o n\u00e3o se aplica a conte\u00fados digitais que j\u00e1 tenham sido entregues e ativados com o consentimento do consumidor.<\/p><p data-start=\"3198\" data-end=\"3425\">Ao concluir uma compra e receber a chave de licen\u00e7a, o cliente aceita que a <strong data-start=\"3274\" data-end=\"3314\">entrega digital come\u00e7a imediatamente<\/strong> e, portanto, <strong data-start=\"3328\" data-end=\"3370\">renuncia ao direito de livre resolu\u00e7\u00e3o<\/strong> assim que a chave ou o link de download for fornecido.<\/p><hr data-start=\"3427\" data-end=\"3430\" \/><h2 data-section-id=\"1x1z8jl\" data-start=\"3432\" data-end=\"3464\">8. Reembolsos e substitui\u00e7\u00f5es<\/h2><p data-start=\"3466\" data-end=\"3555\">A <strong data-start=\"3468\" data-end=\"3487\">Softlite S.R.L.<\/strong> oferece <strong data-start=\"3496\" data-end=\"3554\">substitui\u00e7\u00f5es ou reembolsos apenas nos seguintes casos<\/strong>:<\/p><ul data-start=\"3557\" data-end=\"3705\"><li data-section-id=\"1c7yqeo\" data-start=\"3557\" data-end=\"3658\">A chave de licen\u00e7a n\u00e3o pode ser ativada e o problema n\u00e3o pode ser resolvido pelo suporte t\u00e9cnico.<\/li><li data-section-id=\"1ooqelp\" data-start=\"3659\" data-end=\"3705\">Ocorreu <strong data-start=\"3669\" data-end=\"3704\">um pagamento duplicado por erro<\/strong>.<\/li><\/ul><p data-start=\"3707\" data-end=\"3783\">N\u00e3o ser\u00e3o efetuados reembolsos <strong data-start=\"3738\" data-end=\"3782\">ap\u00f3s a ativa\u00e7\u00e3o bem-sucedida do software<\/strong>.<\/p><hr data-start=\"3785\" data-end=\"3788\" \/><h2 data-section-id=\"pqwa9k\" data-start=\"3790\" data-end=\"3812\">9. Apoio ao cliente<\/h2><p data-start=\"3814\" data-end=\"3920\">Para qualquer problema relacionado com <strong data-start=\"3853\" data-end=\"3890\">ativa\u00e7\u00e3o, instala\u00e7\u00e3o ou fatura\u00e7\u00e3o<\/strong>, os clientes podem contactar:<\/p><p data-start=\"3922\" data-end=\"3951\">\ud83d\udce7 <strong data-start=\"3925\" data-end=\"3951\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3927\" data-end=\"3949\">softlite.srl@gmail.com<\/a><\/strong><\/p><p data-start=\"3953\" data-end=\"4052\">O suporte \u00e9 prestado por e-mail em <strong data-start=\"3988\" data-end=\"4020\">ingl\u00eas ou nos idiomas locais<\/strong>, dependendo da disponibilidade.<\/p><hr data-start=\"4054\" data-end=\"4057\" \/><h2 data-section-id=\"bjig61\" data-start=\"4059\" data-end=\"4095\">10. Limita\u00e7\u00e3o de responsabilidade<\/h2><p data-start=\"4097\" data-end=\"4145\">A <strong data-start=\"4099\" data-end=\"4118\">Softlite S.R.L.<\/strong> n\u00e3o se responsabiliza por:<\/p><ul data-start=\"4147\" data-end=\"4418\"><li data-section-id=\"hgyvkd\" data-start=\"4147\" data-end=\"4228\">Utiliza\u00e7\u00e3o indevida do software ou instala\u00e7\u00e3o incorreta por parte do cliente.<\/li><li data-section-id=\"1hrjyr8\" data-start=\"4229\" data-end=\"4328\">Problemas de compatibilidade resultantes de <strong data-start=\"4275\" data-end=\"4325\">sistemas operativos ou hardware desatualizados<\/strong>.<\/li><li data-section-id=\"jnvu2a\" data-start=\"4329\" data-end=\"4418\">Falhas de software de terceiros ou <strong data-start=\"4366\" data-end=\"4417\">interrup\u00e7\u00f5es de servi\u00e7o por parte do fabricante<\/strong>.<\/li><\/ul><hr data-start=\"4420\" data-end=\"4423\" \/><h2 data-section-id=\"7yyg0m\" data-start=\"4425\" data-end=\"4458\">11. Lei aplic\u00e1vel e jurisdi\u00e7\u00e3o<\/h2><p data-start=\"4460\" data-end=\"4511\">Estes Termos s\u00e3o regidos pelas <strong data-start=\"4491\" data-end=\"4510\">leis da Rom\u00e9nia<\/strong>.<\/p><p data-start=\"4513\" data-end=\"4634\">Qualquer disputa decorrente destes Termos estar\u00e1 sujeita \u00e0 <strong data-start=\"4572\" data-end=\"4633\">jurisdi\u00e7\u00e3o exclusiva dos tribunais competentes da Rom\u00e9nia<\/strong>.<\/p><hr data-start=\"4636\" data-end=\"4639\" \/><h2 data-section-id=\"8xc38u\" data-start=\"4641\" data-end=\"4660\">12. Modifica\u00e7\u00f5es<\/h2><p data-start=\"4662\" data-end=\"4767\">A <strong data-start=\"4664\" data-end=\"4683\">Softlite S.R.L.<\/strong> reserva-se o direito de <strong data-start=\"4708\" data-end=\"4766\">atualizar ou modificar estes Termos a qualquer momento<\/strong>.<\/p><p data-start=\"4769\" data-end=\"4875\" data-is-last-node=\"\" data-is-only-node=\"\">As atualiza\u00e7\u00f5es ser\u00e3o publicadas nesta p\u00e1gina e <strong data-start=\"4817\" data-end=\"4874\">entrar\u00e3o em vigor imediatamente ap\u00f3s a sua publica\u00e7\u00e3o<\/strong>.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/section><\/div><\/div><\/div><\/div><\/main><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Data de entrada em vigor: April de 2026Website: softlite.ptEmpresa: Softlite S.R.L.N\u00famero de identifica\u00e7\u00e3o fiscal (IVA): RO51878112Endere\u00e7o registado: Comuna L\u0103z\u0103reni, Nr. 38, Miheleu, Condado de Bihor, Rom\u00e9nia, 417313E-mail: softlite.srl@gmail.com Termos e Condi\u00e7\u00f5es 1. Informa\u00e7\u00f5es gerais Estes Termos e Condi\u00e7\u00f5es (\u201cTermos\u201d) regulam a utiliza\u00e7\u00e3o do website softlite.pt e a compra de produtos de software digital oferecidos pela [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-983","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/softlite.pt\/pt\/wp-json\/wp\/v2\/pages\/983","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/softlite.pt\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/softlite.pt\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/softlite.pt\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/softlite.pt\/pt\/wp-json\/wp\/v2\/comments?post=983"}],"version-history":[{"count":11,"href":"https:\/\/softlite.pt\/pt\/wp-json\/wp\/v2\/pages\/983\/revisions"}],"predecessor-version":[{"id":2608,"href":"https:\/\/softlite.pt\/pt\/wp-json\/wp\/v2\/pages\/983\/revisions\/2608"}],"wp:attachment":[{"href":"https:\/\/softlite.pt\/pt\/wp-json\/wp\/v2\/media?parent=983"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}